Frequently Asked Questions
Where are your products manufactured?
Our products are manufactured by Aidite (Qinhuangdao) Technology Co. in Hebei Province, China.
What is the return policy?
We offer a 30-day return policy, allowing you to try our product and ensure it meets your needs. See our refund policy.
Is your product real?
Yes — all our Aidite products are 100% genuine and sourced directly from Aidite Intelligent Technology Co., Ltd. in China.
Our discounted pricing comes from factory-direct sourcing and bulk purchasing. Each product we sell includes:
- Official Aidite packaging (in Chinese)
- Original batch number and factory label
Please contact us if you have any questions or concerns.
When will I get my order?
We will ship your item within 1-3 business days and your orders can take up to 3-14 business days to be delivered, depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Please contact us if you have a logistics partner or a warehouse in China that we can ship to.